Rates
All rates are quoted in New Zealand Dollars on a per night basis and include 15% GST. 

Please note:
A surcharge of $50 will apply for single night bookings between 1st November to 31st March. Exceptions will apply if the only availability is a single night between confirmed reservations.

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Reservation Policy
A 3.3% payment processing fee is charged on all credit card payments, other payment option is paying by direct credit to bank account day before arrival, let us know your preference and we can email you an invoice.
All reservations require a current, valid Credit Card for authorisation, we reserve the right to pre-authorise or do the necessary checks on the Card given.
Acknowledgement of all terms and conditions becomes unconditional upon payment and booking. 
Only adults aged over 18 years old can make a reservation

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Arrival and Departure Times
The cottages are only available for check-in from 3 pm on the day of arrival, unless by prior by arrangement, otherwise early check in is not permitted.
All guests are required to check-in by 6 pm. Please contact us if you are to arrive after 6 pm and after hour arrangements can be made.
Check-out must be by 10 am on the day of departure. Late check-out may be arranged with management, and will only be accepted if bookings allow.
A charge of $50 per hour will be incurred for late check-out, this will be charged until cottage is vacated.

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Cancellations

Free Cancellations until 21 days prior to scheduled arrival date.
Any cancellation after this period will incur a charge of 100% of the total booking.
A “no show” will be charged 100% or total cost of booking.
All cancellations are the responsibility of the booker, cancellations must occur via the channel you have originally booked, ie if you book through an online booking channel, you must cancel your booking through the retailer.
Changes to the reservation term may result in changes to the quoted rate/s and may constitute a late cancellation and the associated charges.

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Child Policy
Child rates apply to children from 2-13 years
Infants under 1 year free
Adult rates apply from 13 years +

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Damages/Theft
Damage to cottage property should be reported immediately. Any extra cleaning, repairs or replacements required to restore our rooms or property to its normal condition will be charged, this includes damage caused by hair dyes and spray tans. A charge for any resulting loss of income may also be applicable. Theft of motel property will also be charged. A valid credit card must be given upon check in for this purpose.

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Kahu Cottage Spa Pool
No food or alcohol is allowed in or near the spa pool. Dehydration and overheating are very real possibilities given the temperature and consuming alcohol, while in this condition, significantly increases the chance of fainting or falling, with significant potential for injury. 
There is also potential for food/liquid to enter the pool water which would entail draining the spa, replacement of all filters, a deep clean of the spa shell, replenishing water care products and water refill, therefore putting the spa out of use for 3 days. 
If any of the above conditions are not met and damage occurs, there will be a charge of at least $500 to cover costs and refund any future guests who would therefore be deprived of use.

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Smoking
We have a strict no smoking policy for all of our cottages. There are no exceptions and an in room smoking charge of $250 will apply.

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Visitors
Guests may have visitors, permitted at the discretion of management, but we do not allow large, noisy gatherings or parties in our rooms. Visitors must leave the premises by 10 pm

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Pets
Dogs are welcome at Mohua Park, strictly outside only, no dog may enter any of our cottages at any time for any reason.
Dogs must be on a leash at all times, they can be taken on the bush walks, but owners are fully responsible for their dogs behaviour and owners must pick up dog poop. 
We have the right to charge an additional fee of $250 if we find your dog has been allowed to enter the cottage. We will ask for a copy of your credit card on arrival for this purpose.

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Accessibility​

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Kahu is our wheelchair accessible cottage.

• Featuring grab handles beside the toilet and in the shower

• Shower seat

• Roll-in/roll-out shower design  

• Wide access available through sliding doors  

• Ramp from the private carpark to cottage